Zero-Based Review (ZBR)
An independent analysis of the Information Technology workforce skills and manning being employed to deliver IT services.
The ZBR analysis is a comprehensive methodology to develop specific efficiency initiatives supported by data collection, and in-depth analysis, with plans to close service gaps and improve service quality and reliability. The high-level objectives for the ZBR analysis are to determine the right skills, manning, and organization required to deliver IT and Cyber workload services based on job-task analysis and peer models, and to develop a service and process alignment strategy.
ZBR objectives for supporting data collection:
- Develop an understanding of the IT Value Chain and the organization model which supports it.
- Develop insight into organizational IT support provided outside of IT services received.
- Develop an understanding of the delivery of IT services and expectations.
Reach out to us today, and leverage our solutions and expertise to tackle your IT initiatives.